Announcing returns

Overview

Announce a return by calling this endpoint. After some seconds you will receive a label in the provided email.

Method access
POST https://api.getbyrd.com/v2/returns/announce
Request Headers
Authorization: Bearer token-from >Authentication
Content-Type: application/json
User-Agent: your user-agent >How to call the APIs

Fields

FieldTypeDescriptionRequired
shipmentID stringThe shipment id to return.always
sendDocumentsToEmail emailEmail that will receive the return label.always
itemsAnnounced items announced objectItems to be returnedalways

Items announced object

FieldTypeDescriptionRequired
shipmentItemID stringThe shipment item id to return.
The shipment item id can be obtained under "items" object from the response to the original shipment creation call or by getting the original shipment details.
always
amount integerEmail to send the return label.always
reason stringReason of the return for the item.always

Request body example

{
  "sendDocumentsToEmail": "[email protected]",
  "shipmentID": "the_shipment_id_to_return",
  "itemsAnnounced": [
    {
      "amount": 1,
      "reason": "arrived-too-late",
      "shipmentItemID": "the_shipment_item_id_to_return"
    }
  ],
}

Successful response example

{
  "data": {
    "courier": "colissimo_fr",
    "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "userID": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "status": "announced",
    "reason": "customer",
    "portalTier": "basic",
    "createdAt": "2023-12-11T10:02:52.402Z",
    "documents": [
      {
        "type": "string",
        "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
        "createdAt": "2023-12-11T10:02:52.402Z",
        "updatedAt": "2023-12-11T10:02:52.402Z",
        "dataType": "string"
      }
    ],
    "updatedAt": "2023-12-11T10:02:52.402Z",
    "documentsEmailLanguage": "st",
    "itemsAnnounced": [
      {
        "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
        "reason": "string",
        "createdAt": "2023-12-11T10:02:52.402Z",
        "updatedAt": "2023-12-11T10:02:52.402Z",
        "amount": 1,
        "shipmentItemID": "3fa85f64-5717-4562-b3fc-2c963f66afa6"
      }
    ],
    "shipmentID": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "returnType": "customer",
    "sendDocumentsToEmail": "[email protected]"
  }
}