Overview

Use the ShipmentListAPIV3 and ShipmentAPIV3 to manage your shipments.

Shipments

A shipment in byrd is the object composed by a packaging and a product or products that have to be picked and packed in the warehouse to be sent through a carrier to a specific recipient.

Shipment status and sub-status

Once the shipment is created it can go through different status and sub-status:

StatusDescriptionPossible sub-status
newThe shipment was just created.
  • validating_address if enabled, address is being validated.
  • address_invalid if enabled, address check failed.
  • recalled the shipment was released but then recalled.
releasingThe shipment is being released to a warehouse.
releasedThe shipment was released to a warehouse.
  • reserved: stock is reserved.
  • allocating: stock is being allocated for picking.
  • allocated: stock is allocated to a picking action.
  • assigned: shipment is assigned to a warehouse worker to start picking.
pickingThe items of the shipment are being picked.
packagingThe shipment is being packaged.
  • error_resolved: if an error occurs during packaging, this substatus indicates that was fixed so the warehouse can finish the packaging.
packagedThe shipment is already packaged and labeled.Used for some B2B shipments:
  • label_required: manual label is required to be created.
  • label_uploaded: label was created and shipment is ready to label.
  • manual_outbound: shipment is ready to outbound .
sentThe carrier picked up the package.
  • claim_reported: a customer support ticket was opened for this shipment
deliveredThe package was delivered to the recipient.
  • claim_reported: a customer support ticket was opened for this shipment
returningA return shipment was created for this shipment.
returnedThe return shipment has arrived to the warehouse.
deletedThe shipment was deleted.

Shipment types

There are two types of shipments:

  • B2C > shipments sent to end consumers or companies but with no special requirements.
  • B2B > shipments sent to companies or other non byrd warehouses which need special requirements like sending by pallet or fill a whole insurance value for the shipment.