Ship with return label

Overview

byrd can already add a return label to your shipments when sending them. This allows your customers to return items using a preprinted label. Some marketplaces require it (e.g. Otto, Zalando). If you are interested in this feature please reach out to your contact person in byrd to enable it.

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Return tracking infos available after release

The return label is created and the return tracking information is available after the shipment is successfully released to the warehouse.

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Multiple documents possible

Please be aware that there can be multiple documents returned by this endpoint (e.g. The shipping label with tracking information which are used to track the actual shipment). You need to use the information provided by the document with type="return_label"!

Method access
GET https://api.getbyrd.com/v3/shipments/<shipment_id>/documents
Request Headers
Authorization: Bearer token-from >Authentication
Content-Type: application/json
User-Agent: your user-agent >How to call the APIs

Successful response example

{
    "data": [
      {
            "updated_at": "2023-10-17T18:59:46.523367+00:00",
            "print_copies": 1,
            "format": "label",
            "meta": {
                "carrierTrackingURL": "https://www.dhl.de/en/privatkunden/dhl-sendungsverfolgung.html?piececode=YYYYYY",
                "carrierTrackingNumber": "YYYYYY"
            },
            "unit_id": null,
            "id": "document-id",
            "created_at": "2023-10-17T18:59:46.523346+00:00",
            "data_type": "pdfb64",
            "type": "return_label",
            "internal": false,
            "name": "Return Label"
      },  
      {
            "updated_at": "2023-10-18T08:50:29.653335+00:00",
            "print_copies": 1,
            "format": "label",
            "meta": {
                "carrier_shipment_id": "carrier-shipment-id",
                "carrier_tracking_url": "https://www.dhl.de/en/privatkunden/dhl-sendungsverfolgung.html?piececode=XXXXXX",
                "carrier_tracking_number": "XXXXXXX"
            },
            "unit_id": "unit-id",
            "id": "document-id",
            "created_at": "2023-10-18T08:50:29.653321+00:00",
            "data_type": "pdfb64",
            "type": "shipping_label",
            "internal": true,
            "name": "Shipping Label"
      }
    ]
}